Terms of Service

Welcome to Ocha Jewellery, an online jewellery store based in Nigeria that offers worldwide shipping. By accessing our website and making a purchase, you agree to comply with the following terms and conditions:

  1. Payment: All prices are listed in Naira and payments can be made via major credit cards or other payment methods available on our website. Prices are inclusive of VAT and other applicable taxes.

  2. Shipping: We offer worldwide shipping, and delivery times may vary depending on the destination. Shipping costs will be calculated at checkout based on the delivery location and chosen shipping method.

  3. Returns: for hygienic reasons, we cannot accept RETURNS, however, if you have changed your mind about your order, an exchange or refund will be offered within 15 days of purchase. Items must be returned in their original condition and packagIng with tags attached. Customers are responsible for return shipping costs unless the return is due to a manufacturing defect.

  4. Product Information: We strive to provide accurate descriptions and images of our products. However, please note that colors may vary slightly due to lighting and individual monitor settings.

  5. Intellectual Property: All content on our website, including images, logos, and text, is the property of Ocha Jewellery. It may not be used or reproduced without our consent.

  6. Privacy: We respect your privacy and protect your personal information. By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and share your data.

  7. Limitation of Liability: Ocha Jewellery shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  8. Governing Law: These terms and conditions are governed by the laws of Nigeria. Any disputes arising from your use of our website shall be resolved through amicable negotiations.

By making a purchase on Ocha Jewellery's website, you acknowledge that you have read, understood, and agreed to our Terms of Service. If you have any questions or concerns, please contact us for assistance. Thank you for choosing ŌchÁ Jewellery!